As discussed please find the description and let me know your interest.
The Catalog Associate is the entry level role in the Pitstop. In this role, the individual works on one or more critical programs/tasks for a particular automotive product category. These tasks include (but are not limited to) populating content for the product catalogs on the Pitstop online Portal, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
Ability to work overtime as dictated by business need; as much as 60 hours a week.
Maintain records of day-to-day work by updating trackers to reflect work done
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
Interacting and coordinating with vendors/buyers to accurately reflect the Pitstop catalog for price, product details and other product-related information
Flexible with working schedule; expected to work weekends, holidays and work from home if required.
Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the standard work day
Bachelor’s degree in any discipline
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available info