Call Center Manager jobs in Nellore - United tech business

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  • Job View 90 Views
  • Applicants Less than 5 Applicants
  • 2021-07-13 2022-01-13

Job Description

Develop objectives for the call centers day-to-day activities

Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)

Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)

Assume responsibility of budgeting and tracking expenses

Hire, coach and provide training to personnel to maintain high customer service standards

Monitor and improve ordering, telephone handling and other procedures

Evaluate performance with key metrics (accuracy, call-waiting time etc.)

Prepare reports for different departments or upper management

JOB LOCATION -MYSORE , COIMBATORE , NELLORE , VELLORE , CUTTACK

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

7

Qualification

Any Bachelor Degree


About United tech business

Help 4 Youth is counted amongst the leading names in the placement sector of Hyderabad. We are actively involved in offering a wide variety of placement services to candidates as well as organizations. Our list of placement services comprises work at home services, career consultancy services, HR consultancy services, placement consultancy services and domestic placement services. We are backed by a team of highly dedicated and energetic placement industry professionals, who have in-depth knowledge of different placement industry operations. All these professionals have undergone various training programs as well. You can connect with us by dialing our numbers at any time of the day.

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