Call Center Executive jobs in Bangalore - iFuture Globistic Enterprise Limited

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  • Job View 139 Views
  • Applicants Less than 5 Applicants
  • 2021-03-25 2021-09-25

Job Description

1. Answer incoming calls and respond to customers

2. Management and resolve customer complaints.

3. Research required information using available resources

4. Route calls to appropriate resources

5. Follow up customer calls where necessary

6. Resolve escalated customer complaints

7. Complete call logs and reports

8. Research required information using available resources

9. Document all call information according to standard operating procedures

10. Manage large amounts of inbound and outbound calls in a timely manner

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

40

Education

Other Bachelor Degree

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