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Job Description

To develop guest recognition and retain their preferences.

Ensure all guest preferences are taken and actioned.

Knowledge of menu to aid up-selling.

To conduct daily audits in the rooms to ensure compliance to standards.

To take guest order and ensure proper execution of the same.

To ensure all guest requests are attended to promptly.

Ensure adherence to service and clearance procedures.

Checks upon the quality of mis-en-place and ensures equal distribution

Be aware of the complaint handling procedure

Actively participate in all the training programmes, learn and execute the same.

Has a complete understanding of the billing cycle and facilities offered in house.

Has thorough knowledge of city and surroundings.

Follow guidelines of TBEM and HACCP.

Ensure all reports, registers and logbooks are updated.

Upkeep of equipment and fixtures in pantries.

Ensures adequate stock of the operating supplies as per the re-ordering levels.

Constantly innovate and improve the processes of the department for guest delight.

Abide by all aspects of grooming before and during the operational hours.

Maintain high levels of personal hygiene.

Be aware of emergency and safety procedures

Key Skills


Hotel / Travel / Airline / Hospitality

Functional Area

Hotel / Travel / Airlines

Number of Vacancy




About Vision Hr Solutions

Our Service Starts with Building Up Relationship with the Client and Then Providing Them the Right Person By Working On Well-defined Job Profiles. We Understand the Complexities of Their Work Culture to Provide Them the Candidates with Skills and Relevant Experience to Meet Their Recruitment Needs. We Form a Bridge Between the Companies and Job Seekers. Our Professionals Strive to Offer a Qualitative Service that Will Surpass Our Client's Expectations.

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