Business Development Executive jobs in Durgapur - IGLOBAL IMPACT ITES PVT. LTD.

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  • Job View 121 Views
  • Applicants Less than 5 Applicants
  • 2019-11-03

Job Description

Interface with Customers Via Outbound Calls, Inbound Calls or Through the Internet Depending Upon Client Requirements for the Purpose of Selling Products and Services Related to Website Designing & Development | Mobile Application Development | Digital Marketing Etc.

job Responsibilities:

processing Customer Orders and Sales,

providing And/or Receiving Information,

selling Products And/or Services,

providing Customer Service Support.

essential Functions/ Core Responsibilities:

ability to Effectively Communicate, Both Verbally and Written;

ensure Service Delivered to Our Customers Meets Contractual Key Performance Indicator (kpis);

clarify Customer Requirements;

probe to Understand and Appropriately Provide the Required Service/package to the Customer;

listen Attentively to Customer Needs and Concerns;

demonstrate Empathy While Maximizing Opportunity to Build Rapport with the Customer;

greet Customers in a Courteous, Friendly, and Professional Manner Using Agreed Upon Procedures;

maintain Enhanced Knowledge & Selling Skill for Services Related to Website Designing & Development | Mobile Application Development | Digital Marketing Etc.;

demonstrate Patience in all Customer Contact Situations and Maintain a Pleasant and Professional Tone and Manner;

participate in Activities Designed to Improve Customer Satisfaction and Business Performance;

may Offer Additional Products or Services.


the Above Statements are Intended to Describe the General Nature and Level of Work Being Performed By People Assigned to this Job. They are Not Intended to Be An Exhaustive List of all Responsibilities, Duties, and Skills Required of Personnel Working Within this Job Title.

walk in with Your Updated Cv and a Passport Size Photo.

interview Timing:

monday to Friday, Between 2 Pm - 6 Pm


IT-Hardware & Networking / IT-Software / Software Services

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy



Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, MD/Medicinae Doctor, Post Graduate Diploma, Integrated PG


Job Description:
The Customer Care Executive position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements for the purpose of selling basic products and services related to Website Designing & Development | Mobile Application Development | Digital Marketing etc.
This position is responsible for processing customer orders and sales, providing | receiving information, selling client products|service, as well as providing basic customer service support.
Essential Functions | Core Responsibilities:
Ability to effectively communicate, both verbally and written
Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
Clarify customer requirements; probe for understanding and appropriately provide the required services/package to the customer.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain enhanced knowledge & selling skills of services related to Website Designing & Development | Mobile Application Development | Digital Marketing etc.
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Participate in activities designed to improve customer satisfaction and business performance
May offer additional products or services
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Walkin Interview with your updated CV,
Timings: Monday to Friday| Between 2 pm - 6 pm

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