We are Looking for An Enthusiastic Bde to Contribute in Generating Leads for Our Company, Who Would Be Responsible for Contacting International Customers Over Phone to Get in the Leads and Maintain Good Customer Relationships.
an Effective Bde Must Be An Excellent Communicator and have Superior People Skills. They Must Be Comfortable Presenting Products or Services Over the Phone, as Well as Dealing with Complaints and Doubts.
the Goal is to Help the Company Grow By Bringing in Customers and Developing Business.
manage Large Amounts of Inbound and Outbound Calls in a Timely Manner
follow Communication “scripts” When Handling Different Topics
identify Customers’ Needs, Clarify Information, Research Every Issue and Provide Solutions And/or Alternatives
seize Opportunities to Upsell Products When They Arise
build Sustainable Relationships and Engage Customers By Taking the Extra Mile
keep Records of Calls, and Note Useful Information
frequently Attend Educational Seminars to Improve Knowledge and Performance Level
contact Potential or Existing Customers to Inform Them About a Products and Services
ask Questions to Understand Customer Requirements and Close Leads
direct Prospects to the Field Sales Team When Needed
enter and Update Customer Information in the Database
handle Grievances to Preserve the Company’s Reputation
document all Call Information According to Standard Operating Procedures
complete Call Logs and Produce Call Reports
identify and Escalate Priority Issues
one Year of Valid Experience as Business Development Executive / Customer Support Executive
should have Excellent Communication Skills Along with Active Listening and Convincing Power
familiarity with Crm Systems and Practices
should have Customer Focus and Adaptability to Different Personality Types
ability to Multi-task, Set Priorities and Manage Time Efficiently
Modiant World is driven by the passion to make businesses, future-ready. We serve as a turnkey technology partner to help you plan, build, deploy, scale and maintain high-end technology solutions to budding startups and established enterprises. We specialize in designing and developing high-end technologies as per your core business processes and customized growth needs.