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Job Description

Defining interfaces between this function and Implementation Managers, Technical Support, and Product Management.

Refining mechanisms to track all aspects of a customer’s relationship within CRD and leveraging them to enhance and better forecast the customer relationship.

Developing and implementing mechanisms for:

Pro-active, out bound communications to existing customers,

Solicitation of feedback from customers on CRD’s products and services, and

Semi-annual third-party customer satisfaction surveys.

Establishing personal contact with Charles River customers at Project Sponsor/Executive levels (in concert with Director of Relationship Management). The incumbent and his team will be working with several customers.

Key Skills


Insurance / Loan / Credit Management

Functional Area


Number of Vacancy



B.A, B.C.A, B.B.A, B.Com, M.A, M.C.A, M.B.A/PGDM, M.Com

About Corporate Resources

Corporate Resources is One of the Leading Hr Consulting Firm in the Eastern India. with Over Three Years Experience in Recruitment, We Provide Innovative Approaches for Each of Our Clients Unique Needs. We have In-house Capabilities and Resources to Handle the Most Challenging Aspects of Your Recruitment Process (advertisement, Prescreening Dedicated Resources, and Negotiation). We Add Velocity & Value to Your Recruitment Efforts with An Additional Level of Support..

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