major roles & responsibilities
requirements gathering & analysis
collaborate with stakeholders to elicit, analyze, and document business requirements.
translate business needs into functional specifications, user stories, and process flows.
business process evaluation
assess existing business processes to identify inefficiencies and improvement opportunities.
recommend solutions that align with organizational goals and objectives.
data analysis & reporting
collect, analyze, and interpret data to support decision-making.
create dashboards, reports, and visualizations to communicate insights to stakeholders.
solution design & documentation
assist in designing business solutions, workflows, and system enhancements.
document requirements, use cases, and business rules for technical teams.
stakeholder management
act as the liaison between business units, it teams, and external vendors.
facilitate meetings, workshops, and presentations to align stakeholders on project goals.
project support & implementation
support project planning, testing, and deployment activities.
ensure that delivered solutions meet business requirements and quality standards.
testing & validation
develop test plans, execute user acceptance testing (uat), and validate system functionality.
identify and report defects or discrepancies and track resolution.
change management & training
assist in change management activities, including process updates and user adoption strategies.
provide training materials and support end-users during transition periods.
continuous improvement
monitor business processes and performance metrics to recommend continuous improvements.
keep up-to-date with industry trends, technologies, and best practices.
risk & compliance analysis
identify potential risks, dependencies, and regulatory compliance issues related to business initiatives.
suggest mitigation strategies and ensure alignment with legal and organizational standards.
Experience
1 - 7 Years
No. of Openings
50
Education
B.A, B.B.A, B.Com, Any Bachelor Degree
Role
Business Analyst
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Type of Job
Full Time
Work Location Type
Work from Office