BPO Trainer jobs in Delhi/NCR - Unayur Marketing Pvt. Ltd.

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Job Description

Job Description

Conduct On Board Induction & Orientation Training for all new employees

- To design and roll out training calendar on monthly basis focusing on Skill based Programs (70%) and Knowledge/Product based Programs (30%)

- Responsible for content development and delivery of new training requirements as well as ongoing review of existing content for relevance to business or functional requirements

- To conduct TNA in consultation with business or regional teams and deploy delivery options for the organization

- Working directly with specified set of under performers (if any)

- Conduct one on one discussions with the designated group on regular basis

- Be open to unlearning & learning.

- To support the organization in its effort to be a Great Place to Work

- Publish a regular training dashboard describing the progress & updates on training conducted and effectiveness of the training on a month on month basis.

Note : Focus to be on Product and Skill based Training.

Job Location - Head Office : 67/5,1st Floor, Nexa Building, New Rohtak Road,Block-65,Karol Bagh, Near Jeevan Mala Hospital,Delhi-110005

Key Skills



Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy



B.A, B.C.A, B.B.A, B.Com

About Unayur Marketing Pvt. Ltd.

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