BPO Team Leader jobs in Mohali - Imperial Training & Consulting

  • Job View 14 Views
  • Applicants Less than 5 Applicants
  • 2018-08-17

Job Description

Create an inspiring team environment with an open communication culture

Must be aware of KRA's of team leader in BPO (any domestic or international)

Must have work experience on occupancy , SLA, attrition , utilization etc..

Set clear team goals

Delegate tasks and set deadlines

Oversee day-to-day operation

Monitor team performance and report on metrics

Motivate team members

Discover training needs and provide coaching

Listen to team members’ feedback and resolve any issues or conflicts

Recognize high performance and reward accomplishments

Encourage creativity and risk-taking

Suggest and organize team building activities

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

28

Education

Other Bachelor Degree


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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