BPO Executive jobs in Mumbai - Disha Consultant

  • Disha Consultant Company Logo

  • Operations Head for a Leading Bpo Process Company At Mumbai

    Disha Consultant

    1. 9 - 30 yrs
    2. Mumbai
    Rs 30,00,000 to 45,00,000 p.a.

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  • Job View 67 Views
  • Applicants Less than 5 Applicants
  • 2019-10-07

Job Description

Qualification - BE/ Btech or any Post Graduate / MBA Industry – ITES / BPO / IT (preferred domain - F&A, BSFI and Customer Service experience while other domains can be looked at) Work Experience: • 9+ years of experience in Process Transformation, Process Automation, Operational Excellence, Quality • 13+ yrs of overall experience (Business Process Management /Outsourcing Experience preferable)Assigned Role:

• Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background

• Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap

• Should have delivered large scale end-end Process Transformation projects for global clients

• Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions

• Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.

• Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel

Note:

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Extensive domain experience in either of these 2 domains :HRO OR Telecom billing Background.

Transformation + Automation experience in current role.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

2

Education

B.Tech/B.E, M.B.A/PGDM


About Disha Consultant

Disha Consultant, a prominent HR & Placement Consultant in Jaipur has created a milestone in the HR industry for serving clients with impeccable services over the years. We are in the limelight for placing candidates in the most reputed companies and also, providing companies with the best candidates to enhance their manpower. We specialize as a Recruitment Consultant and an Educational Consultant other than delivering Placement Services and Outsourcing Services. We boast of serving these services across a plethora of industries like IT/ ITES, Human Resource, Finance, Sales & Marketing, Retail, Engineering/ Technical, Telecom/ Technology/ ISP, FMCG, Manufacturing / Operations, Export/ Import, Medical/ Health Care, Tour & Travel, Automobile, Constructions, Real Estate and Logistics. We also provide Third Party Payroll Service

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