BPO Executive jobs in Indore - Imperial Training & Consulting

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  • Job View 57 Views
  • Applicants Less than 5 Applicants
  • 2019-05-14

Job Description

Job Description:

-Manage major projects to drive improvement in process metrics, targeted financial benefits, and achieve company goals.

-Provides project leadership, mentors Operational Excellence team members, and provides training in Lean and Six Sigma concepts.

-Responsible for managing process/product engineering and coordinating the efficient transfer of products and technology

-Define Operations strategy and lead efforts to ramp up technology; and provide business process and system support to the -----Supply Chain Operations Group and act as lead for global initiatives..

-Prepare monthly budget plans by projection of revenues and cost forecasts

-Analyse weekly/monthly product/process cost statements & conduct cost reviews.

Job Requirement

• Should have at least 7- 12 years’ experience with minimum 4 -7 years’ experience with Process Improvement(PEX) role in BPO.

• Experience in Project management, preferably PMP or Prince.

• Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering)

• Should be lean Six Sigma Black Belt Certified.

• Should have expert knowledge be Six Sigma and Lean Techniques

• Should have knowledge in RPA opportunity identification and deployment

• Should be able to build and drive Transformation road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing.

• Should have bachelors or higher education degree.

• Should have excellent communication skills in English.

• Should be comfortable working in rotational shift & 6 days working culture.

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

2

Education

Higher Secondary


About Imperial Training & Consulting

Imperial Training & Consulting is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.

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