BPO Executive jobs in Delhi/NCR - STANDARDS SERVICES

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  • Job View 5 Views
  • Applicants Less than 5 Applicants
  • 2019-02-06

Job Description

#Responsibilities:

• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

• Candidates must show the willingness to learn new things every time and then.

• Must discuss every matter with its supervisor or team leader to get any issue sorted

• Giving a resolution to the customers or clients should be the whole and sole responsibility.

• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers

#Required Experience, Skills & Qualifications:

• Should have good Oral and written communication.

• An effective communicator, probably fluid with what candidate is speaking.

• Should be a computer literate.

• Should be flexible enough to adapt to any environment or changes happening in the sector.

• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

• Should also have a clear view of what the current market trend is

• Graduation & Post Graduation - Any Specialization

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Other Bachelor Degree


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