BPO Executive jobs in Delhi - padhaku india pvt ltd

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  • Job View 7 Views
  • Applicants Less than 5 Applicants
  • 2019-03-14

Job Description

Job Summary

We are looking for self motivated, actively involved individuals who can help our customers by providing product and service information; resolving product and service problems, system implementation, conceptualizing & introducing new ideas for customer service for our products.

Responsibilities and Duties

Lead generation among the customers for online education services of the company.

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

New client acquisition

Strategic planning for maximizing the lead conversions.

Client onboarding.

Monthly revenue tracking

Relationship building &management for upselling and network expansion.

Required Experience, Skills and Qualifications

Experience: Freshers Or 1-3 yrs

Good Communication and Interpersonal skill

Have a learning attitude

Benefits

Incentives

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

30

Education

Secondary School


About padhaku india pvt ltd

Job Summary
We are looking for self motivated, actively involved individuals who can help our customers by providing product and service information; resolving product and service problems, system implementation, conceptualizing & introducing new ideas for customer service for our products.
Responsibilities and Duties
Lead generation among the customers for online education services of the company.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
New client acquisition
Strategic planning for maximizing the lead conversions.
Client onboarding.
Monthly revenue tracking
Relationship building &management for upselling and network expansion.
Required Experience, Skills and Qualifications
Experience: Freshers Or 1-3 yrs
Good Communication and Interpersonal skill
Have a learning attitude
Benefits
Incentives

Learn more...

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