BPO/Telecaller

Delhi infratech ltd

Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Products/offers/services

follow Communication scripts When Handling Different Topics

identify Customers Needs, Clarify Information, Research Every Issue and Provide Solutions And/or Alternatives

seize Opportunities to Upsell Products When They Arise

build Sustainable Relationships and Engage Customers By Taking the Extra Mile

keep Records of all Conversations in Our Database in a Comprehensible Way

frequently Attend Educational Seminars to Improve Knowledge and Performance Level

meet Personal/team Qualitative and Quantitative Targets

Experience : 0 - 2 Years

No. of Openings : 2

Education : B.A

Role : BPO Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India