BPO Executive jobs in Delhi - Delhi infratech ltd

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  • Job View 23 Views
  • Applicants Less than 5 Applicants
  • 2020-02-14 2020-08-14

Job Description

Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Products/offers/services

follow Communication “scripts” When Handling Different Topics

identify Customers’ Needs, Clarify Information, Research Every Issue and Provide Solutions And/or Alternatives

seize Opportunities to Upsell Products When They Arise

build Sustainable Relationships and Engage Customers By Taking the Extra Mile

keep Records of all Conversations in Our Database in a Comprehensible Way

frequently Attend Educational Seminars to Improve Knowledge and Performance Level

meet Personal/team Qualitative and Quantitative Targets

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

2

Education

B.A

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