BPO Executive jobs in Bangalore - Mspring Infotech

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Job Description

Mega Hiring for both Voice and Non-Voice Process for both freshers and Experienced in top 10 MNC's of the country in Bangalore with a good salary package.

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Required Experience, Skills and Qualifications

Where communicating with the customers is the only task which is carried out majorly, a candidate applying for a BPO job should have good Oral and written communication. An effective communicator, probably fluid with what he/she is speaking and a BPO executive should a computer literate.

A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. A person should also have a clear view of what the current market trend is.

Should have good Oral and written communication.

An effective communicator, probably fluid with what he/she is speaking.

Should be a computer literate.

Both Freshers and Experienced are eligible. (0 years to 2 years).

Candidate

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

50

Education

Secondary School, Diploma, Other Bachelor Degree


About Mspring Infotech

Mspringinfotech is a fast-growing, well-managed software development, consulting and global sourcing company that provides a broad range of tactical and strategic services to an expanding list of companies.We offer a range of services designed to help you turn business goals into reality

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