Boutique Manager

boutique manager job description

this boutique manager job description outlines the high-level responsibilities, essential qualifications, and key skills required for a leader who oversees the daily operations, sales performance, and team management of a retail boutique (specializing in fashion, luxury goods, or unique merchandise).

overview of the role

the boutique manager is responsible for ensuring the boutique's profitability and reputation by driving sales performance, maintaining impeccable visual standards, managing inventory, and fostering a client-focused sales culture. this role requires strong leadership, business acumen, and a passion for high-end retail and client service.

key responsibilities

the boutique manager's primary duties will include, but are not limited to:

sales and revenue generation:

developing and implementing strategies to achieve and exceed monthly/annual sales targets and kpis.

analyzing sales data, inventory levels, and customer trends to make informed business decisions.

driving a clienteling approach to build and maintain relationships with top-tier clients.

team leadership and management:

recruiting, hiring, training, and mentoring a high-performing sales team.

conducting performance reviews, coaching sessions, and providing ongoing product and sales technique training.

creating effective weekly work schedules and managing payroll for the boutique staff.

store operations and administration:

overseeing all daily operations, including opening and closing procedures, cash handling, and point-of-sale (pos) systems management.

managing inventory control, ensuring accuracy through regular cycle counts and full physical inventory checks.

handling administrative tasks such as reporting, banking, and maintenance scheduling.

visual merchandising and store presentation:

ensuring the store adheres to all visual merchandising standards and brand directives.

maintaining an immaculate appearance of the sales floor, windows, and display areas to attract and engage customers.

strategically arranging product displays to highlight new collections and promotional items.

customer service and experience:

serving as the final point of contact for resolving escalated customer issues and ensuring satisfaction.

cultivating a premium, personalized shopping experience that reflects the brand's identity and values.

qualifications and skills

required qualifications:

education: a bachelor's degree in business administration, retail management, fashion merchandising, or a related field (or equivalent work experience).

experience: [insert specific number, ., 3+] years of proven experience in high-end retail management, with at least [insert specific number, ., 1] year in a supervisory or managerial capacity.

essential skills:

retail business acumen: strong understanding of sales forecasting, retail math, inventory management, and p&l statements.

leadership and coaching: proven ability to motivate, develop, and lead a sales team to achieve ambitious goals.

clienteling & service: exceptional focus on luxury customer service, relationship building, and client retention strategies.

visual merchandising: keen eye for detail and the ability to execute creative and impactful visual displays.

technical proficiency: competence with pos systems, inventory management software, and microsoft office suite.

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Boutique Manager

• Industry Type

  Textile / Garments / Fashion / Accessories

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner