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  • Applicants Less than 5 Applicants
  • 2016-11-26

Job Description

We have urgent opening with leading MNC KPO Hiring for Back Office Associate - Email Process

Designation - Back Office Executive

Education : Any Graduate - Fresher / Experience - upto 3years

Good Communication Skill - English

Bsc, Btech, BE, IT & Engineering Background - Please dont apply.

Job Description :-

- Verify client data and input it accurately into the system within agreed parameters in order to maintain customer service and quality standards by following client procedures and processes Via Email;

- Perform search on the internet to verify/update customers personal details;

- Understand the issue, provide clarification to the customers and process each case as per the customer requirements and set guidelines;

- Issue letters/ cheques depending upon customers case;

- Escalate any issue to the Team Manager on time;

- Maintain accurate records and management reports as per process specifications;

Shifts:-

UK Shifts - Last shift will end at 2:30 AM midnight.

5 Days working- Any 2 Week Offs

Transport Facility available.

Salary:-

For Freshers 12K to 14K

For Experienced Upto 16K

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

1000

Education

Other Bachelor Degree


About Mumbai Rozgaar Pvt Ltd

The Indian Market is Emerging Out As, One of the Finest Places for Job Seekers. Considering the Overall Opportunity of Employment in the Market, We At Mumbai Rozgaar Private Limited have Placed Ourselves as One of the Pioneers in Sourcing Trained and Skilled Manpower, to the Overall Industry.

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