Assistant Project Manager jobs in Gurgaon - Space Consultant

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  • Job View 53 Views
  • Applicants Less than 5 Applicants
  • 2018-12-22

Job Description

- Responsible for E911 (Survey & PSAP Testing), Fiber (Underground & Aerial) Installation, MPE Study, LTE Installation, commissioning & Integration Projects for US Clients.

- Responsible & Manage service level agreement (SLA), customer/client satisfaction, productivity, people management & employee satisfaction.

- Interact with Clients/Stakeholders to facilitate smooth communication to understand and analyses the business requirements and also to identify appropriate solutions to enhance overall customer satisfaction.

- Daily/Weekly/Monthly/Quarterly business reviews with Clients, plan and Implement operational strategies to ensure enhanced productivity and customer experience.

- Ensuring KPI targets are met within the planned deadlines, cost & quality norms by ensuring optimum utilization of available resources.

- Standardize and Stabilize reporting processes across business through project planning, tracking deliverables, SOP creation.

- Deftly involved in following up the associates performance and manage the discrepancy through existing performance enhancement plans on relevant situations.

- Direct, lead and motivate teams; imparting continuous on-job training to accomplish greater operational effectiveness.

- Measuring maturity processes / practices in the organization, analyzing gaps & recommending action plans.

- Assuring that appropriate processes are followed and identifying weak areas to improve adherence and providing suggestions regarding improvement of processes.

- Instrumental in setting SMART goals and ensuring process improved of client KPIs.

- Managing a team of front line agents, supervisors and Assistant Managers.

- Active Involvement in initial/lateral Hiring.

- Significantly contribute in people development and ensure their career enhancement through regular interaction, performance reviews and SKEP (Skills Knowledge Enhancement Plans).

- Facilitating Monthly Rewards and Recognition's programs focused on agents/support performance appreciation.

Key Skills

Industry

Business Services / Recruitement / Matrimony

Functional Area

HR / Recruitment / Administration / IR

Number of Vacancy

3

Education

Other Bachelor Degree


About Space Consultant

Space Consultants is a Professional Hr Consultancy Firm Specializing in Placement Services, Manpower Recruitment and Human Resource Consultancy Services. with Over 11 Years of Experience in the Hr Industry, We have a Firm Grasp and Understanding of all Recruitment and Hr Related Services. Having Branches in Places like Ghaziabad, Faridabad, Gurgaon, Delhi and Hyderabad, We are Able to Provide the Right Kind of Human Resources to the Right Organization.

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