• Day to day operations and deployment of Emergency Ambulances and OHC Management working under contract for the clients. The role will be to head the team of paramedics and drivers responsible for contributing to the provision of safe treatment, care and transport for service users who require either emergency or non-emergency admission to hospitals.
• Client Co-ordination:
o Meeting client and reporting officer of client on a regular basis
o Addressing client complains
o Preparing weekly reports for the client
o Presentations to the client
• Management of manpower:
o Development and management of staff to provide emergency services support for the contract location.
• Compliance with the terms of contract:
o Implementation of the service as per contractual requirements
o Compliance of client’s procedural requirement, c
o Coordination with in-charge at client site
o Providing management information and feedback.
• HSE Policy compliance:
o Compliance of HSE policies of the organization
o Implementation of safe work procedure
o Providing and use of PPEs
o Health check-ups and healthy practices
o Obtain feedback from employees
o Client and visitors and incorporate in policies and practices for improvement in services
• Operations: Overseeing day to day operations
o Staff deployment scheduling
o Implementation of HR Policies in general and disciplinary compliance
o Surprise audit /inspection; take corrective action when anything found lacking.
• Inventory management: See that OHC &Ambulance (or site location) maintains inventory of medicines, surgical items, consumables, equipment’s and any other things required at the location.
o Of all equipment – medical and non-medical in the OHC
o Readiness of Ambulance for the services
o Inventory maintenance of Medicines & consumables
o Cleanliness and upkeep of OHC & Ambulance (and location)
o Preventive and breakdown maintenance of Ambulance vehicle & infrastructure
Baroda based Lifeline Foundation is celebrating its 15th year of nation changing work, helping India, Bangladesh and Sri Lanka to create a unified EMS. Founded in 2002 and known by the Accident Helpline 98250 26000 the Foundation has changed the way India handles vehicle accident related highway trauma care and medical emergencies by pioneering Emergency Medical Services, first on the highways and later working with stakeholders across rural and urban areas. The Foundation has earned national and international recognition including being the Editorial Secretariat of the Asian EMS Journal, the official journal of the Singapore based Asian Association for EMS. Lifeline also has worked with decision makers in some states and Central Government of India to create good practices and write down protocols for Trauma Care starting with Gujarat and its EMS Act.