Airport Reservation and Passport Checking Staff jobs in Kolkata - Redcrew Air Services Pvt Ltd

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  • Job View 10 Views
  • Applicants Less than 5 Applicants
  • 2019-03-07

Job Description


The duties and responsibilities of ground staff at the airport is very vast. They are the one to perform all task from commercial to technical.

Their duties include

First prime duty of a ground staff is to make sure about the safety and comfort of the passengers.

passenger service duties, which include the manning of check-in counters for departing passengers, as well as arrival and departure gates.

Answering questions and assisting passengers with various needs.

Taking reservations.

Issuing tickets.

Verifying passenger identification & printing boarding passes.

Conducting security screenings of passengers and their baggage may be required as well.

Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some groud staff works in direct contact with customers, handling their queries.

Key Skills

  • Good Communication Skills.
  • Excellent Interpersonal Skills
  • The Ability To Remain Calm In Emergencies Or When Dealing With Difficult Passengers



Functional Area

Hotel / Travel / Airlines

Number of Vacancy



Higher Secondary

About Redcrew Air Services Pvt Ltd

Assisting passengers with all enquirers, including lost or delayed baggage
Assisting staff in carrying out security checks as and when the situation arises
Delivering high levels of customer service to passengers and those travelling through the

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