12th Pass Freshers For Airport Information Desk Associate

Flyhie Aviation

key responsibilities:

1. provide accurate and up-to-date information to passengers: as an airport information desk associate, you will be responsible for answering inquiries from passengers regarding flight schedules, gate changes, baggage claim, airport services, and local amenities.

2. assist passengers with special needs: you will need to provide assistance to passengers with disabilities, unaccompanied minors, or elderly passengers to ensure a smooth and comfortable travel experience.

3. coordinate with airport authorities: you will work closely with airport staff, airlines, and other stakeholders to ensure efficient operations and resolve any issues that may arise.

4. handle customer complaints and feedback: it will be part of your role to address any complaints or feedback from passengers in a professional manner and work towards resolving their issues.

5. maintain a clean and organized work area: keeping the information desk clean and organized is essential to provide a welcoming environment for passengers seeking assistance.

required skills and expectations:

1. excellent communication skills: you must have strong verbal communication skills to effectively interact with passengers from diverse backgrounds.

2. customer service orientation: an ability to provide exceptional customer service and resolve passenger queries with patience and professionalism is crucial for this role.

3. attention to detail: being able to provide accurate and timely information requires attention to detail and thorough knowledge of airport services and procedures.

4. ability to work under pressure: the airport environment can be fast-paced and hectic, so the ability to remain calm and focused under pressure is essential.

5. positive attitude: a positive and friendly demeanor is important to create a welcoming atmosphere for passengers seeking assistance at the airport.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Information Desk Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata