Airport Guest Relationship Executive Fresher

Flyhie Aviation

- key responsibilities:

1. provide excellent customer service to airport guests: as an airport guest relationship executive, you will be responsible for ensuring that all guests at the airport are treated with utmost care and respect. this includes assisting them with any queries, concerns, or requests they may have.

2. manage guest inquiries and requests: you will be the point of contact for guests who need assistance with anything at the airport. this could range from providing information about flight schedules to helping them navigate the airport premises.

3. ensure smooth operations at the airport: your role will involve coordinating with various departments within the airport to ensure that all guest-related matters are handled efficiently. this may include collaborating with ground staff, security personnel, and airline representatives.

4. handle guest feedback and complaints: as an airport guest relationship executive, you will be responsible for collecting feedback from guests and addressing any complaints or issues they may have. this requires excellent communication skills and the ability to resolve conflicts effectively.

- required skills and expectations:

1. excellent communication skills: you must be able to communicate clearly and effectively with guests from diverse backgrounds.

2. strong interpersonal skills: building rapport with guests and creating a positive experience for them is crucial in this role.

3. attention to detail: you must be attentive to the needs and preferences of guests to ensure their satisfaction.

4. ability to work under pressure: airports can be fast-paced environments, so it is important to be able to handle stress and manage multiple tasks simultaneously.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata