Airport Ground Staff jobs in Kolkata - Avijit Mukherjee

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  • Job View 20 Views
  • Applicants Less than 5 Applicants
  • 2019-02-06

Job Description

Job Description:

As a Passenger Service Agent you will be responsible for a professional and courtesies check-in services dealing with passengers and their baggage traveling through the airport. Being the face of the company a high level of customer service is required at all times. The roles based at the airport will require you to carry out duties both at the check-in desk and boarding gates.

Duties Include:

Greeting and checking passenger documentation.

To check passengers in using a computer based system, issuing boarding cards and baggage labels

Process passengers at the boarding gate

Apply airline regulations which may involve charging excess baggage or upselling

Adhere and apply strict security and safety regulations

Effectively assist passengers with their experience travelling through the airport.


Passenger Service Agents receive training for their role.

May work towards qualifications in passenger handling and aviation operations.

Could progress to Passenger Service Supervisor/Senior Passenger Service Agent, or to other airport and airline operational work.

Some Passenger Service Agent work as a step towards work as Cabin Crew.



Functional Area

Cargo / Freight / Transportation / Packaging / Shipping

Number of Vacancy



Higher Secondary

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