Hiring For 12th Pass Freshers - Airport Ground Staff

Job Description

- handle check-in and check-out process for passengers: the airport ground staff is responsible for efficiently handling the check-in and check-out process for the passengers, ensuring all necessary documentation and procedures are completed accurately.

- assist passengers with boarding and de-boarding: the ground staff assists passengers with boarding the aircraft and safely de-boarding upon reaching the destination, providing necessary guidance and support throughout the process.

- manage passenger inquiries and provide assistance: ground staff is expected to answer passenger inquiries regarding flights, baggage, facilities, and other related information, providing timely and accurate assistance to ensure a smooth travel experience.

- coordinate with other airport personnel for smooth operations: collaborate with other airport personnel, including security staff, airline officials, and ground crew, to ensure efficient and seamless operations at the airport, focusing on passenger safety and satisfaction.

required skills and expectations:

- excellent communication skills to interact effectively with passengers, colleagues, and other airport personnel.

- strong customer service orientation to address passenger needs and provide assistance in a friendly and professional manner.

- ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining a calm and composed demeanor.

- basic computer skills to navigate airport systems and software for check-in, ticketing, and passenger information management.

- willingness to work flexible hours, including weekends and holidays, to accommodate the dynamic nature of the aviation industry.
  • Experience

    Fresher

  • No. of Openings

    30

  • Education

    12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata

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