Airport Ground Staff (Freshers) Bokaro

Flyhie Aviation

key responsibilities:

1. assist passengers: help passengers with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.

2. communicate information: inform passengers about flight delays, gate changes, and other important updates to keep them informed.

3. coordinate with other departments: collaborate with airport security, airlines, and other ground staff members to ensure efficient operations.

4. handle passenger inquiries: address passenger questions, concerns, and complaints in a professional and courteous manner.

5. ensure safety: adhere to safety protocols, emergency procedures, and security regulations to prioritize passenger safety.

required skills and expectations:

1. strong communication skills: ability to effectively communicate with passengers, colleagues, and other airport personnel.

2. customer service orientation: willingness to assist passengers and provide excellent service with a positive attitude.

3. attention to detail: ability to pay attention to small details to ensure accuracy in tasks like baggage handling and passenger check-in.

4. teamwork: willingness to collaborate with team members to achieve common goals and deliver exceptional service.

5. adaptability: ability to handle unexpected situations, remain calm under pressure, and adjust to changing circumstances in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata