Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Flyhie Aviation

key responsibilities:

1. assist passengers with check-in and boarding processes: ensure passengers have necessary travel documents, assist with baggage check-in, and provide boarding information.

2. handle customer inquiries and provide excellent service: answer passenger questions, resolve issues, and ensure a smooth travel experience.

3. coordinate with various airport departments: collaborate with airline staff, security personnel, and ground crew to ensure efficient operations.

4. monitor flight schedules and announcements: keep passengers informed about flight delays, gate changes, and other important updates.

5. maintain a clean and organized work area: keep the check-in counters and boarding gates tidy for a professional appearance.

required skills and expectations:

1. good communication skills: ability to interact with passengers and team members in a friendly and professional manner.

2. problem-solving abilities: capable of handling customer complaints and resolving issues effectively.

3. attention to detail: must accurately check documents, assist with baggage, and monitor flight schedules.

4. ability to work in a fast-paced environment: manage multiple tasks and handle pressure during peak travel times.

5. basic computer skills: proficiency in using airline reservation systems and other software for ticketing and boarding processes.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata