- manage airline operations: this includes overseeing the day-to-day activities related to the airline's operations, ensuring smooth functioning and adherence to safety protocols.
- coordinate with different departments: you will need to collaborate with various departments such as customer service, ground staff, and maintenance to ensure efficient operations.
- handle customer queries: respond to customer inquiries, resolve issues, and provide assistance to ensure customer satisfaction.
- assist in airline ramp operations: support the coordination of ramp activities such as aircraft loading/unloading, baggage handling, and ensuring timely departures.
- maintain records and reports: keep accurate records of flight schedules, passenger data, and other relevant information, and generate reports as required.
required skills and expectations:
- strong communication skills: must be able to effectively communicate with customers, colleagues, and other stakeholders.
- attention to detail: ability to pay close attention to details to ensure accurate record-keeping and adherence to protocols.
- problem-solving skills: capable of resolving issues and making decisions quickly to ensure smooth operations.
- basic computer skills: proficiency in using computer applications for data entry, record-keeping, and report generation.
- customer service orientation: a focus on providing excellent service to passengers and ensuring a positive experience throughout their journey.
Experience
0 - 1 Years
No. of Openings
33
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airlines Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata