Air Ticketing Executive (Freshers) Angul

Flyhie Aviation

key responsibilities:

1. handling bookings and reservations: managing flight bookings and reservations for customers, ensuring accuracy and efficiency in the process.

2. providing customer service: assisting customers with queries related to flights, fares, schedules, and any other relevant information.

3. processing payments: accepting payments for tickets, processing transactions, and issuing tickets to customers.

4. resolving issues: addressing and resolving any issues or complaints raised by customers in a professional and timely manner.

5. coordinating with airlines: communicating with airlines to confirm bookings, resolve issues, and ensure smooth operations.

6. maintaining records: keeping detailed records of transactions, bookings, and customer interactions for reference and auditing purposes.

required skills and expectations:

1. good communication skills: ability to communicate effectively with customers and colleagues.

2. attention to detail: being detail-oriented to ensure accurate bookings and transactions.

3. customer service orientation: a customer-centric approach to providing excellent service and resolving issues.

4. basic computer skills: proficiency in using computer systems for booking, payments, and record-keeping.

5. adaptability: ability to handle various tasks efficiently in a fast-paced environment.

6. interpersonal skills: building positive relationships with customers and colleagues for effective teamwork.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata