Air Ticketing Executive jobs in Kolkata - REDCREW AIRSERVICES PVT. LTD.

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  • Job View 38 Views
  • Applicants Less than 5 Applicants
  • 2019-09-16

Job Description

The Job Involves Handling Inbound and Outbound Calls of Spicejet External / Internal Customer's Pertaining to Bookings, Reschedule, Queries, Complaint Handling and Facilitation Over the Call.

to Respond On the Questions About Airline Regulations, Assisting Customers On Their Travel Plans.

adherence to Departmental Productivity Standards

additionally, Reservation Executive Could Be Involved in Offering Selling Competitive Prices & Packages

required Skills :

good Verbal Communication Skills in Both Hindi and English.

confidence and Ability to Handle Passengers and Provide Only the Best Customer Service.

the Candidates Should Be Willing to Work in Rotational Shifts/ 24 X 7 Operations.


Hotel / Travel / Airline / Hospitality

Functional Area

Hotel / Travel / Airlines

Number of Vacancy



Secondary School


Job Description
1. The Ground Staff Are Responsible For Passenger Service Duties, Which Include The Manning Of Check-In Counters For Departing Passengers, As Well As Arrival And Departure Gates.
2. To Ensure Passenger Comfort, The Ground Crew Is Responsible For All Cabin Services.
3. Passenger Service Agents Are Hired By Airlines To Attend To Customers Before, After, Or Between Flights.
4. Answering Questions And Assisting Passengers With Various Needs.
5. Taking Reservations.
6. Issuing Tickets.
7. Verifying Passenger Identification & Printing Boarding Passes.
8. Helping Travelers To Check In Their Baggage At Ticket Counters.
9. Ensuring The Delivery Of Baggages.
10. Conducting Security Screenings Of Passengers And Their Baggage May Be Required As Well.

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