Airline ticketing officers handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport . Ticketing agents are expected to be clean and neat in appearance in accordance with airline standards. Airlines often issue employees uniforms and badges for security purposes. Good communication skills are also important since the ticketing agent will deal with customers in every aspect of the position.
Excellent knowledge of management methods and techniques.
Proficiency in English.
Working knowledge of customer service software, databases and tools.
Awareness of industry's latest technology trends and applications.
Ability to think strategically and to lead.
Strong client-facing and communication skills.
Advanced troubleshooting and multi-tasking skills.
Customer service orientation.
Airline ticketing executive must be able to work varying shifts since airline ticket facilities are 24-hour businesses. You must be able to work shifts that include days, nights, holidays, weekends and sometimes overtime hours.
Job Location : Kolkata, Delhi
Age : 18 to 30years for male and 18 to 26 years for female
Qualification : 10th pass or above for male
12th pass and above for female
Skill : Good communication with pleasing personality and basic computer knowledge