Air Ticketing Executive jobs in Delhi/NCR - Avijit Mukherjee

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  • Job View 18 Views
  • Applicants Less than 5 Applicants
  • 2019-03-14

Job Description

Job Description :

Job Duties

Ticket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.

Airline ticketing officers handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport. Ticketing agents are expected to be clean and neat in appearance in accordance with airline standards. Airlines often issue employees uniforms and badges for security purposes. Good communication skills are also important since the ticketing agent will deal with customers in every aspect of the position.

The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers.

Key Skills

Industry

Aviation/Airline/Aerospace

Functional Area

Hotel / Travel / Airlines

Number of Vacancy

23

Education

Higher Secondary

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