- key responsibilities:
1. handling air ticket bookings: the air ticketing executive will be responsible for booking air tickets for clients, ensuring accuracy in flight details, timings, and passenger information.
2. providing customer service: responding to customer inquiries, resolving booking issues, and providing assistance with any travel-related queries will be a part of the role.
3. coordinating with airlines: communicating with airlines to check flight availability, ticket fares, and making reservations as per customer requirements.
4. processing payments: collecting payments from customers for ticket bookings, issuing receipts, and ensuring financial transactions are accurately recorded.
- required skills and expectations:
1. strong communication skills: ability to effectively communicate with customers, airlines, and colleagues for smooth coordination and problem-solving.
2. attention to detail: being meticulous in recording passenger information, flight details, and payment transactions to avoid errors.
3. knowledge of air ticketing systems: familiarity with ticketing software and online reservation platforms to efficiently handle bookings.
4. customer service orientation: a willingness to assist customers, address their concerns, and ensure a seamless travel experience for them.
Experience
0 - 1 Years
No. of Openings
34
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata