- key responsibilities:
1. handle air ticket bookings: you will be responsible for booking and issuing air tickets for customers according to their travel needs and preferences.
2. provide customer service: assist customers with booking inquiries, changes, cancellations, and other travel-related queries in a professional and timely manner.
3. coordinate with airlines: communicate with airlines to check flight schedules, ticket availability, and resolve any issues that may arise during the booking process.
4. manage ticketing system: utilize ticketing software to input customer information, process payments, and issue electronic tickets accurately.
5. ensure compliance: adhere to airline regulations, ticketing policies, and provide accurate information to customers regarding baggage allowance, flight restrictions, and visa requirements.
- required skills and expectations:
1. strong communication skills: excellent verbal and written communication skills to interact with customers and airlines effectively.
2. attention to detail: ability to accurately input data, process payments, and issue tickets without errors.
3. customer-oriented: a customer-centric approach to provide satisfactory service and handle customer inquiries professionally.
4. time management: efficiently manage bookings, queries, and other ticketing tasks within a fast-paced environment.
5. knowledge of air travel: basic understanding of airline operations, ticketing procedures, and travel regulations to assist customers effectively.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata