- **handle ticket reservations and sales**: this involves assisting customers with booking flights, providing information on available flights, and processing ticket purchases accurately and efficiently.
- **manage customer inquiries**: respond to customer queries related to flight schedules, fares, policies, and any other travel-related information promptly and professionally.
- **coordinate with airlines and other departments**: communicate with airlines, ground staff, and other departments to ensure smooth operations and resolve any issues that may arise during the ticketing process.
- **update and maintain booking systems**: keep booking systems up to date with accurate information on flight availability, prices, and customer details to ensure seamless transactions.
- **assist with check-in procedures**: help passengers with check-in procedures, issue boarding passes, and provide necessary assistance to ensure a hassle-free travel experience.
skills and expectations:
- strong communication skills to effectively interact with customers and colleagues.
- attention to detail and accuracy to process ticket sales and reservations without errors.
- ability to work under pressure in a fast-paced environment and handle multiple tasks simultaneously.
- basic computer skills to navigate booking systems and enter customer information accurately.
- excellent customer service skills to provide assistance and support to passengers throughout their travel experience.
Experience
Fresher
No. of Openings
30
Education
12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma [Other], M.A
Role
Air Ticketing Associate
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata