key responsibilities:
1. book and issue air tickets: the primary responsibility of an air ticketing agent is to book flights for customers based on their preferences and itinerary.
2. provide customer service: assist customers with inquiries, changes, cancellations, and other issues related to their air travel.
3. handle reservations: manage flight reservations, including seat assignments, meal requests, and special accommodations for passengers.
4. ensure accuracy: verify all travel information, including dates, times, and destinations, to ensure correct bookings.
5. coordinate with airlines: communicate with airlines to check flight availability, pricing, and other details to provide accurate information to customers.
required skills and expectations:
1. strong communication skills: ability to effectively communicate with customers and airlines to provide excellent service.
2. attention to detail: must pay close attention to detail to ensure accurate bookings and information.
3. problem-solving skills: ability to quickly resolve issues or conflicts related to flight bookings.
4. time management: efficiently handle multiple bookings and inquiries within a timely manner.
5. computer proficiency: familiarity with booking systems and software used in the airline industry.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata