Hiring For 12th Pass Freshers - Air Ticketing Agent

Flyhie Aviation

key responsibilities:

1. assist customers with booking flights: address customer inquiries and provide information on flight schedules, fares, and availability.

2. issue tickets and confirm reservations: ensure accuracy in ticketing details and confirm passenger bookings.

3. handle customer complaints: address and resolve customer issues related to ticketing, flight schedules, and other travel-related matters.

4. coordinate with airlines: communicate with airlines to make flight bookings, resolve ticketing discrepancies, and follow up on customer requests.

5. provide exceptional customer service: ensure a positive customer experience by offering assistance, guidance, and solutions to travelers.

6. keep updated on airline policies and procedures: stay informed about airline regulations, ticketing systems, and industry updates to provide accurate information to customers.

required skills and expectations:

1. excellent communication skills: ability to communicate clearly and effectively with customers, airlines, and team members.

2. strong attention to detail: ensure accuracy in ticketing information and passenger details.

3. customer-centric approach: prioritize customer satisfaction and go the extra mile to meet their needs.

4. basic computer skills: familiarity with ticketing systems, online booking platforms, and microsoft office applications.

5. ability to work under pressure: manage multiple customer inquiries and bookings efficiently in a fast-paced environment.

6. willingness to learn and adapt: open to training, feedback, and continual improvement in ticketing processes and customer service.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata