key responsibilities:
1. handling air cargo documentation: as an air cargo executive, you will be responsible for managing and organizing all the necessary documentation related to air cargo shipments, ensuring accuracy and compliance with regulations.
2. coordinating cargo booking and scheduling: you will be required to coordinate with airlines and clients to book cargo shipments, arrange flight schedules, and ensure timely delivery of goods.
3. monitoring cargo loading and unloading: this role involves overseeing the loading and unloading of cargo onto and off of aircraft, ensuring proper handling and security of the shipments.
4. resolving customer queries: you will be expected to address customer inquiries and concerns regarding air cargo shipments, providing excellent customer service and ensuring customer satisfaction.
5. ensuring cargo safety and security: as an air cargo executive, you will need to follow safety protocols, secure cargo properly, and adhere to all security measures to prevent any damage or loss during transit.
required skills and expectations:
- strong communication skills: ability to communicate effectively with clients, airlines, and colleagues to ensure smooth coordination of cargo shipments.
- attention to detail: keen eye for detail to accurately handle documentation and monitor cargo loading processes.
- knowledge of air cargo procedures: familiarity with air cargo booking, scheduling, and handling processes, as well as relevant regulations and industry standards.
- ability to work under pressure: capable of working efficiently in a fast-paced environment and managing multiple tasks simultaneously.
- customer service orientation: dedication to providing excellent customer service and resolving any issues or concerns promptly.
Experience
0 - 1 Years
No. of Openings
26
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Air Cargo Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata