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Job Description

Job Description

Job Details

Job Title Head of Quality Assurance

Function Supply Chain & Quality Assurance

Sub Function Quality Assurance

Location Mumbai HO

Job Summary

Job Summary This role defines the quality policy of Company in alignment with company strategy. It will ensure that highest quality and safe products are provided to Company customer. It will also stay abreast of latest developments in food technology and lead training & education programs for suppliers and restaurants on quality standards / product norms.

Financial Accountability (cost/revenue with exclusive authority) Budgets for implementing quality assurance processes and controls.

Organizational Relationship & Reporting Structure

Reporting To Head - Supply Chain & Quality Assurance

Direct Reports 3-4

No. of Indirect Reports NA

Job Responsibilities

Areas of Responsibility Description of responsibility Lead the national Quality Assurance function towards consistently providing safe & quality products to the consumers and giving a competitive edge to the organization

Key functional responsibilities 2. Develop & Review quality standards, policies & procedures at restaurants & supplier locations to ensure safe, consistent and best in class quality of products & services

3. Ensure Company approved suppliers are consistently conforming to company and local regulatory specifications for physical, chemical and microbiological attributes

4. Oversee new food category vendor evaluation processes from quality standpoint

5. Oversee product complaint management processes

6. Collaborate with Global QA at Company organization to leverage the best practices

7. Collaborate with corporate communications to build brand trust and communicate value to customers

8. Provide guidance, information and drive trainings on technical advancement to internal stakeholders

9. Drive trainings for suppliers on Company Quality Standards and product norms

10. Analyze latest developments in food tec.

Key Skills


FMCG / Food / Beverages

Functional Area

Corporate Planning & Strategy / Management Consulting

Number of Vacancy



Other Master Degree

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