Customer Admin Support

Daiwa House Group

Do You have Excellent Analytical and Problem-solving Skills and Enjoy Working in a Team Environment? are You Self-motivated, and Adapt Easily to Change? We have An Opening - Customer Support and Admin Support Rep to Build and Maintaining Strong Working Relationships with Our Customers. this Opening is Based On Part Time/full Time and Can Be Done Remotely. Applicant Should have An Idea of Virtual Assistant, Data Entry and Collections. We'd like to Learn More About You.

principle Duties & Responsibilities:

! Communicate in Writing Via Email and Chat to Ensure all Customers have a Positive Experience with Us

! Establishes, Organizes, and Maintains Confidential Customer Information in Global Service Management and Crm/ifs Sales Databases

! Meet Daily, Weekly and Monthly Goals Within An Established Time Period

! Resolution of Customer Issues Related to Past Due Collections

! Make Outbound and Receive Inbound Calls to Communicate with Borrowers in Regards to Late or Past-due Accounts

! Problem Solve with Past-due Customers to Bring Accounts Current Through Payment Negotiations

! Contact Consumers By Phone to Resolve the Outstanding Balance Owed

! Maintain High Level of Customer Service

! the Ability to Handle Multiple Projects and Tasks At the Same Time

! Great Attention to Detail and are Highly Organized

! the Ability to Articulate Themselves Professionally Excellent Written and Spoken English

qualification

excellent Communication and Listening Skills

ability to Negotiate and Be Assertive and Professional At all Time

Experience : 1 - 10 Years

No. of Openings : 10

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A

Role : Admin Support Executive

Industry Type : Manufacturing / Production / Quality

Gender : [ Male / Female ]

Job Country : India