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Job Description

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join us with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc..

Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves

Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

Higher Secondary


About Adeeba E Services Pvt Ltd

Role: Customer Service Executive/Technical Support Executive
Responsibilities:
1. Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
2. Supporting the Query and do the needful.
3. Reporting to the team lead.
4. Proactive work to be done.
Criteria:
1. Any Graduate with Good communication & Excellent English Fluency.
2. 10+2 Educated candidates can also apply
3. Experience with 1 year in International Voice will be add -on.
4. 10-20% hike from last drawn salary
5. Work experience certificates are needed.
6. Age- 18-32 years,
7. Candidates who have experience in International BPO in inbound or outbound process is eligible
8. Rotational and Night Shifts.
Benefits:
1. Salary Fixed & will be on 1st of every month in salary account.
2. 6 days working with rotational off
3. Salary Range : 1.35 Lakhs – 2.75 Lakhs as per Experience + Incentives
4. Timings : 8:30 PM to 6:30 AM
5. 24 Approved Paid leaves + Birthday leave
6. Attendance bonus
7. Loyality Bonus upto Rs.5000
8. Refferral Incentives
9. Daily Incentives+Spot Incentives
10. No Bond
11. Homely Environment + Supportive Seniors
12. Direct Company Payroll ( This is not a consultancy

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