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  • Job View 194 Views
  • Applicants Less than 5 Applicants
  • 2018-10-09

Job Description

Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Clarify customer requirements; probe for and confirm understanding of requirements or problem.

Support customers across Telecommunication, Financial Services & Healthcare vertical.

Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

300

Education

Higher Secondary


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