Company: - International Bpo
post:-scheduling and Forecasting Analyst - Wfm
location: - Indore
salary: -up to 3.5 L.p.a
jd:- Candidate Should Be Graduate with 2 + Years of Experience in Bpo Into Scheduling , Forecasting , Billing , Manpower , Pl...
Key Skills : scheduling analyst,forecasting analyst,customer care executive,tech support executive,client relationship executive,scheduling...
Company: Client of Capricorn HR Consultancy, Leading International BPO
Experience: Relevant experience in respective positions
Real Time Analysts
Key Skills : bpo executive,customer care executive,customer support executive,customer services,inbound calls...
Main Job Tasks and Responsibilities -
- Maintaining daily record of manpower availability on floors
- Preparing Roisters
- Maintaining daily record of Shrinkage, breaks and Leaves
- Highlighting Call landing patterns for effective Training and Te...