Handling incoming calls and providing technical assistance to the US customers
Interact with the customers to resolve their queries related with hardware/software issues
Excellent communication & convincing skills with fluency in English.
Key Skills : customer support engineer,instrumentation engineer,telecom engineering
Industry: Telecom Sector
Job Location: Gurgaon (west, south) and central Delhi
Must be a graduate in IT.
Must have 1 year diploma degree in computer hardware and networking
- Field experience in IT work
- Experience in Autocad/gis/ftth/fttn Technologies..
- ability to Use E-mail, Internet, and other Software such as Autocad, Visio, Small World, Esri Arc-gis, Arcmap, Geomedia, Gtech, Arcinfo, Autocad, Adobe Photoshop Cs, Spatial Factory, Spatial N...