. Loyalty customer Life cycle management.
2. Develop strategy for retention & hand holding.
3. Regular health check.
4. Base up gradation.
5. Regular data analysis for better servicing, Churn & Bad debt control.
6. Managing Loyalty programme.
Technical support, implementation, monitoring and maintenance of Network and infrastructure.
- Implementing IT Helpdesk process and tool
- Managing and monitoring all the support calls and ensuring the closer with in the SLA by ...
Key Skills : desktop support engineer,it helpdesk manager,itil-information technology infrastructure library,technical support executive
•Experience in product/solution management
•Experience in the Travel Industry
•Knowledge of Amadeus systems and data (Altea and Altea feeds)Ability to lead by influence in order to gain support from internal teams
•Multicultural approach -...
RS2,00,000 To 3,50,000Hyderabad, Bangalore, Chennai
we are conducting drive for freshers and experienced candidates for CMM Level 5 companies based in hyderabad locations on 14/11/2015 at 10 AM . Interviews will be conducted by the clients face to face.
Job Profile : Technical Sup...
Key Skills : technical support,technical support officer,technical support head,technical support manager
We have an urgent opening for Head -Learning & Development (Operations) in Bangalore
Position - Head -Learning & Development (Operations)
Experience -4 to 10 YR
Salary – 16 Lacs to 25 lacs PA
Job Location - Bangalore
Job Description of H...
Key Skills : medical customer support manager,technical support manager
Candidate should have good Knowledge both in technology & product management
-Candidate should have worked for good product / Ecommerce companies in the past
-Candidate should have good engineering background, should have worked as a software eng...
i2i Telesolutions is looking for a Content Manager to manage all online training content for its products on the Trillium platform.
The Content Manager will be responsible for:
1. Recording, organizing, editing, and publishing training content on t...
An Educational Technology Company. We are Looking for An Education Center Manager
the Job Responsibilities Include:
assist in Opening Education Center
manage the Operations
assist in Implementing of Business Strategy
developing and Making Pres...
Key Skills : professional with mba excellent command of spoken and written english ability to execute and produce quick results motivated and self driven...
1. Develop & implement social media solutions to strengthen our employer brand for new talent populations.
2. Responsible for searching suitable candidates according to their profile, generate references, Head Hunting, undertaking telephonic int...
- Ownership of Category Merchandising, Content Within the Online Greenmylife Shop Portal
- Enlisting New Products and Making It Seo (search Engine Optimization) Friendly
- Dealing/ Negotiating with Suppliers
- Lead Planning &...
One day interview process...
NOTE : Candidates should speak English+Hindi(Fluent)
Designation : Customer support and Sr.customer support.
1.Good PC and database knowledge and project/process management.
2. Handling calls and resolving the...
Key Skills : customer care executive,technical support executive,technical support manager,senior support executive,customer...
We are international Engineering and Innovation Consultancy. As a key participant in the industry for more than 47 years, supports its customers in developing their products and managing their capital expenditure, throughout the product life cycle. W...
RS2,00,000 To 3,00,000Bangalore, Bengaluru/Bangalore
The Computer Operator -IT Operations (India - day shift) is responsible for providing technical support to clients via e-mail, on-line chat or other methods. This position also identifies, researches, and resolves technical problems for clients.
Key Skills : Technical Support Manager,technical support,Technical Support Officer,Telecom Engineering
Defining project scope, tasks, deliverables, dependencies, resources and timeline
Outlining project within Project Management System
Gathering all required assets from the client
Managing internal and external stakeholders and resources
RS11,00,000 To 20,00,000Hyderabad, Ahmedabad, Bangalore, Indore, Mumbai
The lead all technology development and operations.
The role will operationally manage the technology team which will comprise approximately 10 staff across management, development, and operational functions.
S/he will be responsible for mana...
Key Skills : technology manager,head of technology,technology head,technical head
- as a Csm, You Will Be Working from the Office
- You Will Be Responsible for the Inbound Callers Team
- You Will have to Set Processes for Your Team in Consultation with other Teams and Ensure that These Processes are Adhered To
- You Will ...
Key Skills : customer service manager,customer support manager,technical support manager,customer care executive,customer care,...
ELIGIBILITY : FRESHERS (OR) 0 to 6 Months Experience in INTERNATIONAL VOICE PROCESS Required...
CALL Immediately for WALK-INs
- Handling incoming calls & provide technical support to the customers via voice.
- Interact with the customers to ...
Key Skills : technical support executive,technical support officer,technical support head,technical support manager
- Defining project scope, tasks, deliverables, dependencies, resources and timeline
- Outlining project within Project Management System
- Gathering all required assets from the client
- Managing internal and external stakeholders and resources
Key Skills : web technologist,sdlc,agile,client server,client server management,server management,technical project manager
Stabilization of HRS-in (actual Realisation of the Process Benefits). Get Into Bau (business as Usual). this Would Require the Following Activities are Done:
- Continuous Monitoring and Improvement of the Processes (via Established Ci Roadmap for Hr...
Key Skills : hrs,bau,service manager,customer service manager,technical service manager
- As an CCE, you will be working from the office
- Your basic job is to tend to calls from our existing clients and potential clients
- You are expected to speak ENGLISH, KANNADA and HINDI fluently.
- The work hours will vary according to th...
Key Skills : customer care executive,customer support manager,technical support manager,customer care,customer services,inbound calls handling,business...