Experience: 1- 5 Years
Process Developer/Team Lead Experience - Min 2- 3 Years
Location- Jaipur, Rajasthan
- Handling a team of 100- 150 agents
- Operational Management: Managing the floor, adherence to schedule.
Key Skills : team handling,operation manager,team leader,people management,team building
Profile: Team Leader
Description: The Team Lead role is intended to provide immediate and on the floor support and be responsible for team performance against Vendor established scorecards at the individual agent level. Expectation being that 80% (...
Key Skills : customer service executive,team leader operation,bpo operation manager