-Deliver excellent customer service, at all times
-Assist in keeping the hotel reception area clean and tidy, at all times
-Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
-Administer all r...
Key Skills : front desk executive,admin,receptionist,desktop support executive,customer care executive,desktop support...
Follow Standard Operating Procedures laid down for the Front Desk
• Engage with guests on a regular basis and build a relationship with them
• Attend to phone calls and take appointments
• Be conversant with all...
- He/ She should follow KEDBs, Wikis for resolving technical issues and follow the defined processes(SOPs/SOWs) while attempting to resolve the escalated incidents.
- He/ She should have the ability to draft and document SOP's ...
-> Experience in scheduling meetings.
-> Experience in providing Level-1 troubleshooting support, certify internal and external video conferencing systems and answer or refer questions and concerns to the appropriate teams.
Key Skills : level-1 troubleshooting support,service desk professional,technical support executive