We are having a very urgent opening for Quality analyst position in a renowned international BPO.
Conducting Quality sessions.
Editing & auditing the calls properly.
Help management to focus key drivers.
Identify training needs & actio...
Key Skills : quality analyst,quality assurance,quality control analyst,quality mentor,quality...
RS4,00,000 To 7,00,000North Delhi, South Delhi, West Delhi, Central Delhi
Reduction in overall Operating Costs for E Retail in region i.e OCPK/OCPM,Number of new pin codes serviced, Overall service quality for E Retail products in terms of Net Service Levels (NSL) ,Strike rate % in region,Reduction in customer