Maintain the Quality of the handled process as per the given parameters, Satisfy the customer with quality of delivery of the team of agents. Ensure appropriate & effective resolution has been made to the issues raised.
- Learn and understand the Clients business and the functionality of its websites.
- Capable of leading small projects or sub-projects as required, including the role of representing Quality Engineering on cross-functional core teams.
RS 1,00,000 To 3,50,000 East Delhi, Gurgaon, Ghaziabad, Noida, Delhi
Greetings from S S Services
This is Keshav from S S Servives
An excellent opportunity engulfs you with one of our most renowned clients
We are hiring fresher and experienced candidates for International BPO Call Centres all over ...
Key Skills : bpo executive,call center executive,customer center executive,customer care executive. tech support executive,customer care...
1. Validation of the Tools to Be Used in Production
2. Monitoring the Lead Time for Each New Project Received
3. Coordination with other Department like Software Engineering
Quality ,Data Centre & Production.
4. Responsible for Complete...
Key Skills : business analyst,process analyst,business development executive,business process analyst
We have urgent requirement of QUALITY ANALYST cum TRAINER for US Shift (NIGHT SHIFT) (9 PM TO 6AM)
Location: Noida, Sector 3
Salary : 15k to 20k+ Transporation Allownace ( Depends on knowledge, experience,communication skills)
Salary: 20,000/- 30,000 pm
Open t- work in night shifts
Willing t- work in any/rotational shift in accordance t- business requirement
Ready t- work in the process operational window AM and PM
Skills & Expe...
Key Skills : quality analyst,customer quality analyst,quality control executive,content quality control executive
Monitoring working of quality department including quality supervisor and quality inspectors
- Process inspection and Gemba audit
- Handling of in house and customer complaints
- preparation of monthly MIS
- all documentation related to T...
1) Should be above 18 years and below 45 years of age.
2) Minimum 1yr of experience as QA in Telecom process (BPO/Telecom industry)
3) Should be comfortable working in night shifts.
4) Should have excellent communication skills.
Knowledge of web based application, database, API Testing and SDK Testing experience.
· Troubleshooting of issue for project.
· Good experience in manual testing.
· Knowledge and experience code coverage, developing test plans, test case ...
Key Skills : quality assurance analyst,quality control analkyst,quality control,quality...
Greetings from Kreative India Manpower Solutions !!!!!
we are Hiring for Quality Analyst Priofile (qa)....
sal Up to 22k
should Be from Customer Service Background Only....
we Need At Least Min 1 Year of Exp On Papers.
RS 1,25,000 To 1,50,000 North Delhi, Faridabad, Gurgaon, Ghaziabad, Greater Noida, Delhi
We Have required Be/B.Tech Mechanical candidates for production and quality profile as an graduate trainee engineer so interested candidates can find a bellow mention job details . Xperts Group India is the leading outsourcing and off-sourcing compan...
* Any Fresher With Good Comm. Skills Are Eligible.
* 12Th Pass Are Also Eligible.
* Quality Require Is To Only Have Good Convincing And Sourcing Skills.
Salary: 10000 To 12000
Only Fresher Can Apply
Job Location: Noida Sec-3
Key Skills : data entry operators,computer data entry operator,data entry operator mis analyst,\r\ndata entry executive,data entry associate,data entry...
Human Resources Functions
•To Review & Restructure Organizational Policies As Required By Changing Market Scenario & Business Strategy.
•Facilitating Policy Implementations For Promoting Hr Standards In The Company.\r...
Apply fo Quality Analyst / Sr. Quality Analyst.
Profile Description: - Graduate with minimum 4 years of BPO experience.
- Experience in call quality function is preferred.
- Candidate with more than 3 years calling experience in any inbound proces...
Key Skills : bpo executive,call center executive,marketing executive,business development executive
Partnering with hiring managers to identify key recruiting needs and utilizing effective recruitment strategies to recruit and retain top talent for our client. Responsible for end to end recruitments. Schedul...
1.)Perform ad hoc research to develop and produce new web based and print content.
2.)Function as moderator and administrator for onsite asynchronous message boards and blogs.
3.)Draft email newsletters weekly to produce thousands of dollars ...
1. Transaction monitoring for a span of min. 40 Sale Executives.
2. Audits calls to improve Sale Executives performance
3. Give feedback on developmental areas.
4. Coach the Sale Executive on identified gap areas.