-Conduct Quality Audit of Inbound calls for an allocated workforce
-Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
-Perform Quality Assurance Feedback as related to quality audits.
• Making calls to existing and new clients.
• Confident in building a conversation
• Attend all Calls and queries.
• Responsible for handling inbound calls
• Resolving customer queries
• Follow ups and maintaining Data.
•Excellent Written And Verbal Communication Skills In The English Language
•Must Be A Quick Learner
•Confident In Building A Conversation
• Ability To Use The Computer System
•The Desired Candidate Needs To Have Basic K...
Key Skills : call center executive,customer care executive,bpo executive,kpo executive,tech support executive,customer care...